Critical Core Skills - Sense Making
CRITICAL CORE SKILLS (CCS) : Thinking Critically : Sense Making

Are you tired of encountering problems that seem impossible to solve? Do you want to develop your critical thinking and problem-solving skills? If so, then our Critical Core Skills (CCS) course in Thinking Critically: Problem Solving is perfect for you!

In this course, you will learn how to generate effective and efficient solutions to solve problems and capitalise on new opportunities. You will develop the ability to identify problems and implement guidelines and procedures to solve problems and test solutions. By understanding how to determine underlying causes of problems, you will be able to collaborate with other stakeholders to implement and evaluate solutions.

But it doesn’t stop there! Our course will also teach you how to anticipate potential problems and drive a culture of continuous improvement, which seeks to turn problems into opportunities across the organisation. With these skills, you’ll be able to tackle any problem with confidence and ease, and drive success for your organisation.

Our course is perfect for anyone who wants to develop their critical thinking and problem-solving skills. Whether you’re a business owner, manager, or employee, these skills are essential for success in any industry. Our experienced instructors will guide you through the course, providing you with practical tools and strategies to help you solve problems effectively.

So why wait? Enroll in our Critical Core Skills (CCS) course in Thinking Critically: Problem Solving today and start developing the skills you need to succeed!

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40 hours
Program Fees

Unlock your potential to think critically and make sense of complex information with our Critical Core Skills (CCS) : Thinking Critically : Sense Making course!

This comprehensive program is designed to help you develop the critical thinking skills necessary to make sense of complex information and data. With three modules, you'll learn how to:

Module 1: Organize and interpret information to identify relationships and linkages

Module 2: Analyze information and data to uncover patterns, opportunities, and impacts

Module 3: Evaluate relationships, patterns, and trends to inform actions and generate wider insights.

By the end of this course, you'll be equipped with the skills necessary to make sense of complex information, analyze data to uncover insights, and evaluate relationships and trends to inform your decisions and drive positive change

Interpret data to make sense of information (12 Hours)

(Sense Making - Basic)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Filter information into classification structures
  • A2: Implement techniques to process different information sources
  • A3: Document missing or erroneous information within sources
  • A4: Review information sources to identify relationships and linkages
  • A5: Suggest inferences and impact based on the relationships and linkages between the information sources

Analyse Data to Make Sense of Implications (14 Hours)

(Sense Making - Intermediate)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Assess information and data sources to evaluate validity and reliability
  • A2: Detect gaps in information and data sources and develop logical assumptions to close the gaps
  • A3: Analyse relationships and linkages to identify patterns and trends
  • A4: Interpret analysis outcomes to determine potential impact and opportunities
  • A5: Review data analysis techniques to identify potential limitations which may impact conclusions
  • A6: Recommend improvements to data analysis techniques

Evaluate information to improve analysis (14 Hours)

(Sense Making - Advanced)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Evaluate information and data sources to determine potential limitations which may impact insights and conclusions
  • A2: Identify external factors that influence the immediate situation or hypothesis
  • A3: Extrapolate information to facilitate projections and future-oriented analyses
  • A4: Synthesise disparate information, analyses or viewpoints to derive actionable insights and conclusions
  • A5: Formulate insights by applying various approaches to evaluate information
  • A6: Evaluate underlying factors affecting situations to consider potential impacts or mitigating actions
  • A7: Evaluate and implement improvements to data analysis processes

Basic Level

  • Age Group: 25 years old to 65 years old
  • Target Audience: Non-PMET, Young School Leavers, Senior/ Retirees, New Workforce Entrants
  • Educational Background: N/O Level, NITEC
  • Literacy Level: WPLN Level 3
  • Working Experience: 1 year
  • Job Role/s: Non PMET, Service Ambassador, Office Workers, Internal Operational (e.g. Operations, IT, Accounting, Etc.)

Intermediate Level

  • Age Group: 25 years old to 65 years old
  • Target Audience: PMET, New Graduates
  • Educational Background: A' Level, Diploma (Polytechnic/ PEI)
  • Literacy Level: WPLN Level 4
  • Working Experience: 3 years
  • Job Role/s: Executives, Assistant Manager, Team Leader

Advanced Level

  • Age Group: 30 years old to 65 years old
  • Target Audience: PMET
  • Educational Background: Diploma (Poly/PEI), Degree, Professional Qualification
  • Literacy Level: WPLN Level 5
  • Working Experience: 8 years
  • Job Role/s: Senior Manager, Professionals, Entrepreneur, C-Suites

Micro-learning facilitated session, embedded with Coaching and Asynchronous contents

Basic Level: S$340

Intermediate Level: S$420

Advanced Level: S$550

*All prices are exclusive of 8% GST. GST are based on full course fees, before SSG funding.

KEY Facilitators
Paulynn Tan
Associate Trainer

Paulynn has a Masters of Art in Educational Management from the National Institute of Education. Her core strengths lie in business communication and pedagogy. She possesses an Advanced Certificate in Training and Assessment (ACTA).

Irene Wee
Associate Trainer

A former Singapore Armed Forces Human Resource practitioner, Irene is backed with 30 years of experience covering the HR value chain and operations. Her critical strengths lie in effective communication skills, strong interpersonal relationships, coaching and counselling, strategy planning and management, process re-engineering, operations management, leadership and management, decision-making. She has a Masters of Training and Development from Griffiths University and a Masters of Business Administration from University of Western Australia. She is also ACTA certified.

Steven Seek
Associate Trainer

Steven has more than 30 years' experience in senior management and consulting, coaching, and training. He is passionate about helping people achieve success in different seasons of their personal and professional lives. Believe everyone has talents and potential. His key skills are in strategic planning and business execution as well as leadership and people management. Steven holds a Bachelor of Science (Economics) from the University of London, and is ACTA certified.

William Chua
Associate Trainer

Armed with 20 years of classroom experience with adult learners, William has a Master in Business Administration from Anglia Ruskin University, UK and Advanced Certification in Training & Assessment (ACTA). He is also a Master Enneagram Executive Coach and an NLP Master Practitioner. His core competencies are in service management, entrepreneurship and leadership.

John Seow
Associate Trainer

John has a passion to help people and organizations become more effective. He has developed, designed, and delivered effectively programs related to Supervisory, Managerial and Leadership skills, Performance Management, Change Management, Influencing & Coaching Skills, Communication & Interpersonal Skills, Consulting & Facilitation Skills, Train-the-Trainer & Presentation Skills, Personal Effectiveness and Team Building. John has a Master of Business Administration from University of Southern Queensland and is ACTA certified

Questions? Check the frequently asked questions below.

For face-to-face class, a hard copy learner’s guide will be given, for L1 and L3 modules. For L4 and L5 modules, materials are available in TVI Online (Learning Management Systems).

Our course consultant will advise you if you need to bring along a laptop. You also have the option to loan a laptop from us for the duration of the course. You may also want to bring along a jacket in case the room gets cold.

For online classes, do ensure you have a functional laptop and have Zoom installed prior to class.

You are required to have basic computer navigational skills such as opening and closing, dragging and dropping, copying and pasting of files.

In partnership with Fish4Talents, Training Vision Institute's subsidiary for career coaching and talent solutions provider, we will provide learners exclusive career coaching upon completion of modules.

Yes, we have funding available for self-sponsored (individuals) - up to 50% or 70% funding, and company-sponsored (SME or Non-SME). For more information, you may visit here.

You can sign up for this course through this link. Once you have registered for the course, our course consultant will follow up with you via email regarding your course registration.

Once you have registered for the course, you will receive a detailed step-by-step user guide on how to claim your SkillsFuture Credit. Our course consultant will be able to assist you if you require any help along the way.

If you are still unsure whether this course is suitable for you, please leave your contact details here. A course consultant will get in touch with you to recommend the appropriate course(s) based on your learning objectives.


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