Critical Core Skills - Influence
CRITICAL CORE SKILLS (CCS) : Interacting with Others : Influence

Develop the critical core skills to effectively influence others and achieve desired outcomes with our Critical Core Skills (CCS) : Interacting with Others : Influence course.

In this comprehensive program, you will learn how to influence behaviours, beliefs, or attitudes to achieve desired outcomes and solutions. You will develop empathy to understand the feelings and actions of others and communicate in ways that limit misunderstandings and influence others on operational issues.

You will also learn how to develop relationships with stakeholders to build confidence, alignment, and communicate desired purpose, goals, or objectives. Finally, you will learn how to build consensus with stakeholders to achieve desired outcomes on matters of strategic importance.

By the end of this course, you will have the critical core skills necessary to effectively influence others, build relationships, and achieve desired outcomes. So why wait? Enroll in our Critical Core Skills (CCS) : Interacting with Others : Influence course today!

Start on
TBA
Duration
42 Hours
Program Fees
$1310

Become a master of influence and achieve your desired outcomes with our Critical Core Skills (CCS) : Interacting with Others : Influence course!

This comprehensive program is designed to help you develop the critical core skills necessary to effectively influence others and achieve desired outcomes. With three modules, you'll learn how to:

Module 1: Demonstrate empathy to understand the feelings and actions of others and communicate in ways that limit misunderstandings and influence others on operational issues

Module 2: Develop relationships with stakeholders to build confidence, alignment, and communicate desired purpose, goals, or objectives

Module 3: Build consensus with stakeholders to achieve desired outcomes on matters of strategic importance.

By the end of this course, you'll have the skills necessary to influence others, build relationships, and achieve your desired outcomes.

How to Influence People in Today’s Business? (14 hours)

(Influence - Basic)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Develop a clear understanding of purpose and desired goals or outcomes
  • A2: Analyse stakeholder responses and interactions to understand needs
  • A3: Encourage stakeholders to share views and opinions to enable an understanding of different perspectives
  • A4: Appreciate nuances and impact of diversity dimensions and cultural backgrounds when interacting with stakeholders
  • A5: Communicate to stakeholders in a manner which encourages open conversations and reduces potential misunderstandings
  • A6: Adapt personal style to demonstrate empathy and enable the communication of desired goals
  • A7: Ask questions to understand stakeholders’ responses or potential issues


Influence Marketing Strategy (14 hours)

(Influence - Intermediate)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Identify stakeholders and networks that are critical in meeting desired goals and objectives
  • A2: Integrate different stakeholders into the decision-making process to garner their support
  • A3: Utilise combinations of logic, conviction and interpersonal skills when communicating desired goals and objectives
  • A4: Align ideas and plans with relevant stakeholders to build ownership and garner buy-in
  • A5: Ensure decisions made are supported with relevant experience, facts and knowledge
  • A6: Articulate pros and cons behind decisions taken and proposed to build confidence amongst stakeholders
  • A7: Present findings and thoughts in an open and flexible manner
  • A8: Escalate issues to senior stakeholders if own efforts to enlist support have not succeeded


Leadership In Digital Age (14 hours)

(Influence - Advanced)

Learning Outcomes

Upon completion of this programme, learners will be able to:

  • A1: Establish alignment among different stakeholders’ needs and objectives to achieve intended outcomes
  • A2: Establish key stakeholder relationships to ensure goals and objectives are achieved
  • A3: Share strategic insights in a manner that addresses the issues and interests of relevant stakeholders
  • A4: Evaluate compromises to gain commitment from relevant stakeholders
  • A5: Endorse win-win solutions that benefit all parties involved
  • A6: Anticipate objections and challenges that potentially impact desired results
  • A7: Negotiate issues that impact long-term strategic objectives

Basic Level

  • Age Group: 25 years old to 65 years old
  • Target Audience: Non-PMET, Young School Leavers, Senior/ Retirees, New Workforce Entrants
  • Educational Background: N/O Level, NITEC
  • Literacy Level: WPLN Level 3
  • Working Experience: 1 year
  • Job Role/s: Non PMET, Service Ambassador, Office Workers, Internal Operational (e.g. Operations, IT, Accounting, Etc.)

Intermediate Level

  • Age Group: 25 years old to 65 years old
  • Target Audience: PMET, New Graduates
  • Educational Background: A' Level, Diploma (Polytechnic/ PEI)
  • Literacy Level: WPLN Level 4
  • Working Experience: 3 years
  • Job Role/s: Executives, Assistant Manager, Team Leader

Advanced Level

  • Age Group: 30 years old to 65 years old
  • Target Audience: PMET
  • Educational Background: Diploma (Poly/PEI), Degree, Professional Qualification
  • Literacy Level: WPLN Level 5
  • Working Experience: 8 years
  • Job Role/s: Senior Manager, Professionals, Entrepreneur, C-Suites

Micro-learning facilitated session, embedded with Coaching and Asynchronous contents

Basic Level: S$340

Intermediate Level: S$420

Advanced Level: S$550

*All prices are exclusive of 8% GST. GST are based on full course fees, before SSG funding.

KEY Facilitators
Paulynn Tan
Associate Trainer

Paulynn has a Masters of Art in Educational Management from the National Institute of Education. Her core strengths lie in business communication and pedagogy. She possesses an Advanced Certificate in Training and Assessment (ACTA).

Irene Wee
Associate Trainer

A former Singapore Armed Forces Human Resource practitioner, Irene is backed with 30 years of experience covering the HR value chain and operations. Her critical strengths lie in effective communication skills, strong interpersonal relationships, coaching and counselling, strategy planning and management, process re-engineering, operations management, leadership and management, decision-making. She has a Masters of Training and Development from Griffiths University and a Masters of Business Administration from University of Western Australia. She is also ACTA certified.

Steven Seek
Associate Trainer

Steven has more than 30 years' experience in senior management and consulting, coaching, and training. He is passionate about helping people achieve success in different seasons of their personal and professional lives. Believe everyone has talents and potential. His key skills are in strategic planning and business execution as well as leadership and people management. Steven holds a Bachelor of Science (Economics) from the University of London, and is ACTA certified.

William Chua
Associate Trainer

Armed with 20 years of classroom experience with adult learners, William has a Master in Business Administration from Anglia Ruskin University, UK and Advanced Certification in Training & Assessment (ACTA). He is also a Master Enneagram Executive Coach and an NLP Master Practitioner. His core competencies are in service management, entrepreneurship and leadership.

John Seow
Associate Trainer

John has a passion to help people and organizations become more effective. He has developed, designed, and delivered effectively programs related to Supervisory, Managerial and Leadership skills, Performance Management, Change Management, Influencing & Coaching Skills, Communication & Interpersonal Skills, Consulting & Facilitation Skills, Train-the-Trainer & Presentation Skills, Personal Effectiveness and Team Building. John has a Master of Business Administration from University of Southern Queensland and is ACTA certified

FAQs
Questions? Check the frequently asked questions below.

For face-to-face class, a hard copy learner’s guide will be given, for L1 and L3 modules. For L4 and L5 modules, materials are available in TVI Online (Learning Management Systems).


Our course consultant will advise you if you need to bring along a laptop. You also have the option to loan a laptop from us for the duration of the course. You may also want to bring along a jacket in case the room gets cold.

For online classes, do ensure you have a functional laptop and have Zoom installed prior to class.

You are required to have basic computer navigational skills such as opening and closing, dragging and dropping, copying and pasting of files.

In partnership with Fish4Talents, Training Vision Institute's subsidiary for career coaching and talent solutions provider, we will provide learners exclusive career coaching upon completion of modules.

Yes, we have funding available for self-sponsored (individuals) - up to 50% or 70% funding, and company-sponsored (SME or Non-SME). For more information, you may visit here.

https://trainingvision.edu.sg/faqs/

You can sign up for this course through this link. Once you have registered for the course, our course consultant will follow up with you via email regarding your course registration.

https://trainingvision.edu.sg/contact-us/

Once you have registered for the course, you will receive a detailed step-by-step user guide on how to claim your SkillsFuture Credit. Our course consultant will be able to assist you if you require any help along the way.

If you are still unsure whether this course is suitable for you, please leave your contact details here. A course consultant will get in touch with you to recommend the appropriate course(s) based on your learning objectives.

Still have answered questions? Check out the FAQ page or submit an enquiry.

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