The "Technology Application (Certified Technology Support Specialist)" course is designed to equip participants with the skills and knowledge necessary to adopt and integrate new technologies into their work operations or processes. This 16-hour program focuses on practical applications, ensuring that learners can effectively use technology to enhance their efficiency and productivity.

Participants will start by learning how to adopt new technologies such as ChatGPT and other AI-driven tools, cloud computing solutions, collaborative software, and PC hardware to improve their work operations. The course covers conducting feasibility trials to assess the integration of these new technologies into existing processes. Learners will also be trained to support technology implementation plans, providing the necessary assistance to ensure smooth transitions. Additionally, the course includes basic troubleshooting techniques and addressing user feedback to ensure effective technology use.

Through interactive lectures, hands-on practice, and group discussions, participants will gain practical experience and receive feedback to confidently apply their learning in professional settings. This course is ideal for individuals seeking to enhance their technological proficiency and support their organization's digital transformation efforts.