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Essential Digital Skills for Workplace

Interpret digital terminologies, operate tools, present and exchange information, perform searches, assess credibility, organize content, adhere to privacy policies, and follow cybersecurity protocols.

SFC, UTAP, SSG

F2F + Online

14 Hrs

$340 (Before Subsidy)

About the Course

The "Essential Digital Skills for Workplace" course is designed to provide participants with the fundamental digital competencies required in today's technologically driven work environment. Over 14 hours, learners will be introduced to key digital terminologies, tools, and best practices, enabling them to perform work processes efficiently and securely. This course covers the basics of digital fluency, the application of various digital technologies, compliance with data privacy regulations, and the identification and mitigation of cybersecurity threats.


Participants will gain hands-on experience with digital technology tools, systems, and software, enhancing their ability to communicate effectively and securely in the workplace. Special emphasis is placed on the practical use of AI applications, including ChatGPT, to improve productivity and innovation. The course also includes essential knowledge of organizational IT policies and cybersecurity measures, ensuring participants can adhere to best practices and safeguard digital information.


This course is ideal for individuals looking to enhance their digital skills and adapt to the evolving demands of the modern workplace. By the end of the program, learners will be equipped to utilize digital tools effectively, ensuring they can contribute to their organization's digital transformation and security efforts.

At the End of the Course, Learners Will Be Able To
  • Understand and use digital terminologies in workplace communications.

  • Operate digital technology tools, systems, and software for work processes.

  • Present information using digital technology tools and software.

  • Exchange information using technology-mediated communication channels.

  • Perform digital searches and collect information using appropriate tools.

  • Assess the credibility of sourced information.

  • Organize digital content for storage and retrieval in line with organizational requirements.

  • Adhere to organizational personal data and privacy policies.

  • Identify and follow organizational cybersecurity policies.

  • Utilize AI applications, including ChatGPT, to enhance productivity and innovation.

Course Content
  • Introduction to Digital Terminologies and Etiquettes

  • Types of Digital Technology Tools, Systems, and Software

  • Using Digital Search and Information Collection Tools

  • Technology-Enabled Communication Channels

  • Organizational IT and Data Privacy Policies

  • Cybersecurity Risks and Organizational Policies

  • Troubleshooting and IT Backup Processes

  • Digital Content Organization and Management

  • Application of AI Tools and ChatGPT

  • Compliance with Data Privacy and Cybersecurity Threats

Your Path to Practical Skills

Master essential digital skills with our "Essential Digital Skills for Workplace" course. This program provides hands-on experience with digital technology tools, AI applications, and cybersecurity measures. You'll learn to use digital tools for efficient work processes, enhance communication, and safeguard digital information. Whether you're looking to improve productivity or adapt to technological changes, this course equips you with the skills to thrive in the modern workplace.

Prerequisites

Basic understanding of digital technology. Suitable for individuals looking to enhance their digital skills and adapt to modern workplace demands.

Who Should Attend This Course?
  • Office professionals

  • Administrative staff

  • Customer service representatives

  • Marketing and sales teams

  • Anyone seeking to improve their digital fluency

Organisation Benefit Taking This Course

Organizations will benefit from employees who can efficiently use digital tools, ensuring improved productivity, better communication, and enhanced security practices.

Individual Benefit Taking This Course

Individuals will gain practical digital skills, enabling them to perform work tasks efficiently, communicate effectively, and adhere to security and data privacy policies.

Career Opportunity After Completing the Course
  • Digital Technology Specialist

  • IT Support Assistant

  • Office Administrator

  • Customer Service Representative

  • Digital Marketing Assistant

  • Data Privacy Coordinator

Ready to Get Started?

Enhance your digital skills and support your organization's digital transformation. Sign up now for personalized training and practical experience with essential digital tools. Don’t forget to bring your own laptop.

What You'll Get?
  • Expert-Led Instruction: Learn from experienced professionals.

  • Hands-On Projects: Apply your knowledge in real-world scenarios.

  • Certification: Receive a certificate upon completion to showcase your skills.

Sign Up Today and Transform Your Future!
  • Our next batch starts soon. Limited seats available!

  • Contact Us Now - Don’t wait, secure your spot today!

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