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Technology Application
( Certified Technology Support Specialist )

Enhance work operations by adopting and integrating new technologies. Gain skills in feasibility trials and supporting tech implementation, using ChatGPT to streamline and improve workflow efficiency.

SSG Subsidy, SFC, UTAP

Classroom

16 Hrs

$450 (Before Subsidy)

About the Course

The "Technology Application (Certified Technology Support Specialist)" course is designed to equip participants with the skills and knowledge necessary to adopt and integrate new technologies into their work operations or processes. This 16-hour program focuses on practical applications, ensuring that learners can effectively use technology to enhance their efficiency and productivity.


Participants will start by learning how to adopt new technologies such as ChatGPT and other AI-driven tools, cloud computing solutions, collaborative software, and PC hardware to improve their work operations. The course covers conducting feasibility trials to assess the integration of these new technologies into existing processes. Learners will also be trained to support technology implementation plans, providing the necessary assistance to ensure smooth transitions. Additionally, the course includes basic troubleshooting techniques and addressing user feedback to ensure effective technology use.


Through interactive lectures, hands-on practice, and group discussions, participants will gain practical experience and receive feedback to confidently apply their learning in professional settings. This course is ideal for individuals seeking to enhance their technological proficiency and support their organization's digital transformation efforts.

At the End of the Course, Learners Will Be Able To
  • Adopt new technologies such as AI tools, cloud computing, and PC hardware to improve work operations or processes.

  • Conduct feasibility trials of new technologies for integration into work processes.

  • Support technology implementation plans by providing technical assistance and guidance.

  • Provide basic troubleshooting support for new technologies.

  • Address user feedback effectively to enhance technology use.

  • Understand the benefits of digital transformation.

  • Identify suitable technologies for specific operational needs.

  • Assist in training peers on new technology usage.

  • Ensure smooth transitions during technology implementation.

  • Enhance productivity through effective technology use.

Course Content
  • Introduction to New Technologies

  • Adopting Technology for Operational Improvement

  • Conducting Feasibility Trials

  • Supporting Technology Implementation Plans

  • Basic Troubleshooting Techniques

  • Addressing User Feedback

  • Benefits of Digital Transformation

  • Identifying Suitable Technologies

  • Training Peers on Technology Usage

  • Enhancing Productivity with Technology

Your Path to Practical Skills

Enhance your technological proficiency with our "Technology Application (Certified Technology Support Specialist)" course. This practical program provides the tools and techniques needed to adopt and integrate new technologies such as AI tools, cloud computing, and PC hardware into your work processes. Through real-world applications and interactive sessions, you'll learn to conduct feasibility trials, support implementation plans, troubleshoot issues, and address user feedback. Whether you're looking to improve operational efficiency or support your organization's digital transformation, this course equips you with the skills required to effectively use and implement technology.

Prerequisites

No prerequisites are required. This course is suitable for all individuals seeking to enhance their technology skills.

Who Should Attend This Course?
  • Individuals looking to improve their technological proficiency.

  • Employees involved in digital transformation projects.

  • Team members responsible for technology implementation.

  • Professionals seeking to enhance operational efficiency.

  • Anyone interested in learning about new technologies.

Organisation Benefit Taking This Course

Organizations will benefit from employees who can adopt and integrate new technologies, improving operational efficiency, supporting digital transformation efforts, and enhancing overall productivity.

Individual Benefit Taking This Course

Individuals will gain essential skills in technology application, enabling them to support technology implementation, troubleshoot issues, and enhance their productivity, improving their career prospects.

Career Opportunity After Completing the Course
  • Technology Support Specialist

  • IT Support Technician

  • Digital Transformation Coordinator

  • Technical Support Analyst

  • Operations Support Specialist

  • Help Desk Technician

Ready to Get Started?

Boost your technology skills and support your organization's digital transformation. Sign up now to master effective technology application and implementation techniques! Oh, and don’t forget to bring your own laptop for personalized training.

What You'll Get?
  • Expert-Led Instruction: Learn from experienced professionals.

  • Hands-On Projects: Apply your knowledge in real-world scenarios.

  • Certification: Receive a certificate upon completion to showcase your skills.

Sign Up Today and Transform Your Future!
  • Our next batch starts soon. Limited seats available!

  • Contact Us Now - Don’t wait, secure your spot today!

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