People Development for Leaders
Acquire skills to identify team leaders' needs, facilitate learning opportunities, and coach them to enhance performance, develop skills, and gain confidence in their roles.
SSG Subsidy, SFC
Classroom
19 Hrs
$818 (Before Subsidy)
About the Course
The "Service Information and Results for Champions" course is designed to help professionals recognize and achieve their organization's service standards for attaining service excellence. Over 16 hours, this course focuses on assessing gaps between actual service performance and the organization's standards, communicating performance levels, motivating teams, and monitoring the effectiveness of actions taken to ensure continuous improvement in service delivery.
Participants will begin by understanding the importance of the organization's service standards and the concept of Service-Dominant Logic. The course will then delve into assessing gaps in service performance, providing practical tools and techniques to identify areas needing improvement. Learners will explore effective communication strategies to convey service performance levels and motivate their teams towards achieving service excellence.
Additionally, the course covers monitoring and evaluating the effectiveness of actions taken to improve service performance, ensuring that adjustments can be made as needed for continuous improvement. Through interactive lectures, group discussions, case studies, and practical exercises, participants will gain hands-on experience and feedback, enabling them to apply their learning effectively in their professional settings.
At the End of the Course, Learners Will Be Able To
Examine organizational strategies to determine competency requirements.
Assess current skills of team leaders.
Establish learning priorities and developmental plans.
Identify and facilitate learning opportunities for team leaders.
Provide resources and support for capability development.
Administer coaching for performance enhancement.
Consider mental health in the coaching process.
Review coaching outcomes to identify areas for improvement.
Implement talent management processes.
Enhance team leaders' skills to align with organizational goals.
Course Content
Identifying Competency Requirements from Organizational Strategies
Assessing Current Skills of Team Leaders
Establishing Learning Priorities and Developmental Plans
Facilitating Learning Opportunities
Capability Development Approaches
Providing Resources and Support for Skill Enhancement
Administering Coaching for Performance Enhancement
Considering Mental Health in Coaching
Reviewing Coaching Outcomes
Implementing Talent Management Processes
Your Path to Practical Skills
Enhance your people development skills with our "People Development for Leaders" course. This practical program provides the tools and techniques needed to identify team leaders' skills, facilitate learning opportunities, and provide effective coaching. Through real-world applications and interactive sessions, you'll learn to develop team competencies, establish developmental plans, and enhance performance while considering mental health. Whether you're a manager or HR professional, this course equips you with the skills required to drive team success and achieve organizational goals.
Prerequisites
No prerequisites are required. This course is suitable for leaders and managers across various industries seeking to enhance their people development skills.
Who Should Attend This Course?
Managers seeking to improve people development capabilities.
Team leaders focused on developing their teams.
HR professionals involved in talent management.
Aspiring leaders aiming for managerial roles.
Anyone interested in mastering people development strategies.
Organisation Benefit Taking This Course
Organizations will benefit from leaders who can effectively identify and develop team skills, facilitate learning opportunities, and enhance performance, leading to improved productivity, employee satisfaction, and achievement of organizational goals.
Individual Benefit Taking This Course
Individuals will gain essential skills in people development, enabling them to identify team leaders' competencies, facilitate learning opportunities, and provide effective coaching, enhancing their career prospects in leadership roles.
Career Opportunity After Completing the Course
People Development Manager
Team Leader
HR Manager
Talent Development Specialist
Organizational Development Consultant
Coaching and Mentoring Coordinator
Ready to Get Started?
Enhance your people development skills and drive team success. Sign up now to master the techniques needed for effective people and performance management in your organization!
What You'll Get?
-
Expert-Led Instruction: Learn from experienced professionals.
-
Hands-On Projects: Apply your knowledge in real-world scenarios.
-
Certification: Receive a certificate upon completion to showcase your skills.
Sign Up Today and Transform Your Future!
-
Our next batch starts soon. Limited seats available!
-
Contact Us Now - Don’t wait, secure your spot today!