People Change Management for Leaders
Facilitate workplace innovation, implement change strategies, and evaluate their impact. Designed for leaders and managers in retail, healthcare, and hospitality industries.
SSG Subsidy, SFC, UTAP
Classroom
19 Hrs
$818 (Before Subsidy)
About the Course
The "Service Information and Results for Champions" course is designed to help professionals recognize and achieve their organization's service standards for attaining service excellence. Over 16 hours, this course focuses on assessing gaps between actual service performance and the organization's standards, communicating performance levels, motivating teams, and monitoring the effectiveness of actions taken to ensure continuous improvement in service delivery.
Participants will begin by understanding the importance of the organization's service standards and the concept of Service-Dominant Logic. The course will then delve into assessing gaps in service performance, providing practical tools and techniques to identify areas needing improvement. Learners will explore effective communication strategies to convey service performance levels and motivate their teams towards achieving service excellence.
Additionally, the course covers monitoring and evaluating the effectiveness of actions taken to improve service performance, ensuring that adjustments can be made as needed for continuous improvement. Through interactive lectures, group discussions, case studies, and practical exercises, participants will gain hands-on experience and feedback, enabling them to apply their learning effectively in their professional settings.
At the End of the Course, Learners Will Be Able To
Facilitate workplace innovation effectively.
Encourage creative thinking among team members.
Implement change strategies and processes.
Manage the integration of changes into organizational operations.
Monitor the impact of change on team leaders.
Evaluate the effectiveness of change strategies.
Develop a culture of continuous improvement.
Communicate change initiatives effectively.
Address resistance to change constructively.
Foster a supportive environment for change.
Course Content
Introduction to Change Management
Facilitating Innovation at the Workplace
Techniques for Encouraging Creative Thinking
Developing and Implementing Change Strategies
Managing Change Processes
Integrating Changes into Organizational Operations
Monitoring the Impact of Change
Evaluating Change Effectiveness
Addressing Resistance to Change
Building a Culture of Continuous Improvement
Your Path to Practical Skills
Master the art of change management with our "People Change Management for Leaders" course. This practical program provides the tools and techniques needed to facilitate innovation, implement change strategies, and evaluate their impact. Through real-world applications and interactive sessions, you'll learn to drive change effectively, manage resistance, and foster a culture of continuous improvement. Whether you're a new manager or aspiring to a managerial position, this course equips you with the skills required to lead change initiatives and achieve organizational success.
Prerequisites
No prerequisites are required. This course is suitable for leaders and managers across various industries seeking to enhance their change management skills.
Who Should Attend This Course?
New managers aiming to improve change management skills.
Aspiring leaders seeking managerial positions.
Professionals in retail, healthcare, and hospitality.
Team leaders focused on driving innovation.
Anyone interested in mastering change management.
Organisation Benefit Taking This Course
Organizations will benefit from leaders who can effectively manage change, drive innovation, and foster a culture of continuous improvement, leading to enhanced adaptability and long-term success.
Individual Benefit Taking This Course
Individuals will gain essential skills in change management, enabling them to lead innovation, implement effective change strategies, and improve their career prospects in leadership roles.
Career Opportunity After Completing the Course
Change Management Consultant
Innovation Manager
Retail Manager
Healthcare Administrator
Hospitality Manager
Operations Manager
Ready to Get Started?
Enhance your change management skills and lead your team to success. Sign up now to become a champion in facilitating innovation and implementing effective change strategies in your organization!
What You'll Get?
-
Expert-Led Instruction: Learn from experienced professionals.
-
Hands-On Projects: Apply your knowledge in real-world scenarios.
-
Certification: Receive a certificate upon completion to showcase your skills.
Sign Up Today and Transform Your Future!
-
Our next batch starts soon. Limited seats available!
-
Contact Us Now - Don’t wait, secure your spot today!