People and Performance Management for Leaders
Develop team plans, manage and reward team performance, and monitor the implementation of team plans to ensure success and alignment with organizational goals.
SSG Subsidy, SFC
Classroom
19 Hrs
$818 (Before Subsidy)
About the Course
The "Service Information and Results for Champions" course is designed to help professionals recognize and achieve their organization's service standards for attaining service excellence. Over 16 hours, this course focuses on assessing gaps between actual service performance and the organization's standards, communicating performance levels, motivating teams, and monitoring the effectiveness of actions taken to ensure continuous improvement in service delivery.
Participants will begin by understanding the importance of the organization's service standards and the concept of Service-Dominant Logic. The course will then delve into assessing gaps in service performance, providing practical tools and techniques to identify areas needing improvement. Learners will explore effective communication strategies to convey service performance levels and motivate their teams towards achieving service excellence.
Additionally, the course covers monitoring and evaluating the effectiveness of actions taken to improve service performance, ensuring that adjustments can be made as needed for continuous improvement. Through interactive lectures, group discussions, case studies, and practical exercises, participants will gain hands-on experience and feedback, enabling them to apply their learning effectively in their professional settings.
At the End of the Course, Learners Will Be Able To
Develop team plans in collaboration with team leaders.
Allocate resources needed to implement team plans.
Formulate mitigation strategies for potential business risks.
Compile inputs from stakeholders to support team plans.
Recognize success criteria for team performance.
Provide constructive feedback to improve team performance.
Administer rewards based on organizational policies.
Manage performance issues effectively.
Recommend improvements based on performance data.
Evaluate and respond to the emotional states of team leaders.
Course Content
Developing Team Plans Based on KPIs
Resource Allocation for Team Plans
Formulating Risk Mitigation Strategies
Compiling Stakeholder Inputs for Team Plans
Recognizing Success Criteria for Performance
Providing Feedback for Performance Improvement
Administering Rewards and Incentives
Managing Performance Issues
Monitoring and Analyzing Performance Data
Assessing and Responding to Emotional Cues in Performance Management
Your Path to Practical Skills
Enhance your performance management skills with our "People and Performance Management for Leaders" course. This practical program provides the tools and techniques needed to develop team plans, allocate resources, manage and reward performance, and monitor implementation. Through real-world applications and interactive sessions, you'll learn to collaborate effectively, mitigate risks, provide feedback, and support your team's emotional well-being. Whether you're a manager or HR professional, this course equips you with the skills required to drive team success and achieve organizational goals.
Prerequisites
No prerequisites are required. This course is suitable for leaders and managers across various industries seeking to enhance their performance management skills.
Who Should Attend This Course?
Managers seeking to improve performance management capabilities.
Team leaders focused on driving team success.
HR professionals involved in performance and remuneration management.
Aspiring leaders aiming for managerial roles.
Anyone interested in mastering performance management strategies.
Organisation Benefit Taking This Course
Organizations will benefit from leaders who can effectively manage performance, allocate resources, and foster team cohesion, leading to improved productivity, enhanced employee satisfaction, and achievement of organizational goals.
Individual Benefit Taking This Course
Individuals will gain essential skills in performance management, enabling them to develop team plans, provide effective feedback, manage performance issues, and enhance their career prospects in leadership roles.
Career Opportunity After Completing the Course
Performance Manager
Team Leader
HR Manager
Operations Manager
Business Development Manager
Organizational Development Consultant
Ready to Get Started?
Elevate your performance management skills and drive team success. Sign up now to master the techniques needed for effective people and performance management in your organization!
What You'll Get?
-
Expert-Led Instruction: Learn from experienced professionals.
-
Hands-On Projects: Apply your knowledge in real-world scenarios.
-
Certification: Receive a certificate upon completion to showcase your skills.
Sign Up Today and Transform Your Future!
-
Our next batch starts soon. Limited seats available!
-
Contact Us Now - Don’t wait, secure your spot today!