The "People and Relationship Management for Leaders" course is designed to empower leaders with the skills and knowledge needed to effectively manage manpower resources and foster strong team relationships. This 19-hour course focuses on aligning manpower planning with organizational vision, mission, and values, evaluating team performance, optimizing resources, and communicating changes effectively to ensure service excellence.

Participants will start by learning how to develop a manpower resource plan that aligns with the organization's strategic goals and service operations plan. The course then covers techniques for evaluating team performance, gathering feedback, and using specific criteria to ensure alignment with service objectives. Learners will also explore methods for optimizing manpower resources, enhancing productivity, and analyzing job roles and responsibilities.

The final segment of the course focuses on communication strategies, teaching participants how to effectively communicate manpower plans and changes to their teams. This includes conducting meetings, explaining the rationale behind changes, and reinforcing how these changes contribute to organizational success.

Through a combination of lectures, group discussions, problem-solving activities, and e-learning modules, participants will gain practical insights and hands-on experience. This course is ideal for leaders and managers responsible for manpower planning and team management within their organizations.